Help via remote maintenance

In order to be able to support you as quickly and easily as possible, we offer our assistance via Teamviewer. Most questions can be answered in this fashion. And if it turns out to be more complicated, we’d of course be happy to visit you at your company.

We use Teamviewer for these issues:

  • User questions about the EXAKT database
  • Technical support
  • Installing updates

And this is how it works:

1st Step

To download Teamviewer, please click here or on the logo. It’s a free download. Please double click to run the program and allow it to start.

2nd Step

Give us a call at:
04668 9599 - 270

3. Step

The session code and name are generated automatically. Please share these with our employee. They will then make the connection request and thus receive access to your computer.

Please note: Other Teamviewer instances that are already running must be closed beforehand.